This area of the application is designed to be your on-line prospecting system. This contact management facility highlights future CRM activity and scheduled e-mail campaigns. It also highlights and lists each days planned activity.

You can view details of telephone & face-to-face conversations, electronic & traditional mailshots and set dates to re-contact your customers. The system will remind you of the day you need to re-contact your customer giving you a history of previous contact information.

This allows you to demonstrate exceptional customer service and maximise the sales you achieve from your website.